Worldwide - Shipping & Returns

Shipping & Returns Policy

Shipping:

International shipment - 50$

Free shipping on all orders over $170

Arrival up to 7 business days to the requested address

VAT and Duties may apply.

The shipment will arrive to your country by UPS or DHL.

Once your entire order has been dispatched, we will e-mail you a shipping confirmation with the tracking number.


Returns:

We happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for a full refund. All return request must be made within 14 days after date of delivery. The refund will be credited back to the original payment method within 14 business days from date of returned package.

Exchange

We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@toughcookieswim.com and send your item to:
ToughCookieSwim, hameri, 11, 4721457 ramat hasharon, Israel. 


The application should include: Buyer’s full name, Order Number, Date of purchase, Reason for exchange, Current product image.

You will be notified that the product has been received by us and it has been checked whether it meets the above requirements.

*All return shipping costs are on the customer expenses*